Effective Conflict Management
- Transition from engagement to disengagement
- What is Conflict?
- Critical Features of Conflict Management
- Types of Conflict
- Conflict Resolution Techniques
- How to create functional conflict in the organisation
Negotiating Skills
- The concept of Negotiation
- The Phases and Skills of Negotiation
- How to Respond Resistance from others
- Using DISC to understand Negotiating Styles
- Responding to Unfair Tactics
- Practice Negotiations
Effective Decision Making Skills
- What is your Decision-making Style?
- Nature of Decision-making environment
- Characteristics of Decision Making
- How perception affects Decision-making Process?
- How to use why-why analysis for Decision-making
- What is Rational Decision-making Model?
- What is Behavioural Decision-making Model?
- What is Admin Decision-making Model?
Stress Management
- What is Stress? Optimum Stress level
- Your Personality & Stress
- Symptoms of Stress
- Identifying likely Stressors
- Five ways of Dealing with Stress
- Anger – combat with the enemy within
- Assertiveness and Leadership
- Creation of Intangible Assets via Management training programs
- How to start Mentoring Program in your Company?